Privacy policy

The following privacy policy applies to the use of the website (hereinafter “Website”).

Data protection is very important to us. Your personal data is collected and processed in compliance with the relevant data protection laws, particularly the EU General Data Protection Regulation (GDPR). We collect and process your personal data so that we can offer you the aforementioned Website. This privacy policy describes how and why your data is collected and used and what options you have with regard to your personal data.
By using this Website, you agree to your data being collected, used and transferred in accordance with this privacy policy.

The data controller within the meaning of data protection legislation, in particular the EU General Data Protection Regulation (GDPR), is:
IST Metz GmbH & Co. KG
Rico Glatzer
Lauterstrasse 14-18
72622 Nuertingen

1. Your rights as a data subject

You can exercise the following rights at any time by contacting our data protection officer using the details provided:

  • The right to information about the data we have stored about you and how we process it (Art. 15 GDPR)
  • The right to the rectification of inaccurate personal data (Art. 16 GDPR)
  • The right to the erasure of the personal data we have stored about you (Art. 17 GDPR)
  • The right to the restriction of data processing if legal obligations prevent us from deleting your data (Art. 18 GDPR)
  • The right to object to us processing your data (Art. 21 GDPR)
  • The right to data portability, provided that you have consented to us processing your data or have concluded a contract with us (Art. 20 GDPR)

If you have given us your consent, you are entitled to withdraw this at any time with effect for the future. You can lodge a complaint with a supervisory authority at any time, e.g. to the competent supervisory authority in your place of residence or to the competent authority responsible for us as the data controller. A list of supervisory authorities (for the private sector) and their addresses is available here:

2. Collection of general information when you visit our website

Nature and purpose of the processing

Whenever you visit our Website, i.e. without registering or sending information to us in another way, information of a general nature will be automatically collected. Examples of the type of information (server log files) collected include the type of internet browser, your operating system, the domain name of your internet service provider and your IP address. In particular, this information is processed for the following purposes:

  • To ensure that a stable connection can be established to the Website
  • To ensure that our Website can be used smoothly
  • To evaluate system security and stability
  • For additional administrative purposes

We do not use your data to identify you as an individual. We may statistically analyse data of this kind in order to optimise our Website and the underlying technology.

Legal basis

The data is processed in accordance with Art. 6, Para. 1 (f) GDPR on the basis of our legitimate interest in improving our Website’s stability and functionality.


The recipients of the data may include technical service providers who are responsible for operating and maintaining our Website and act as data processors.

Storage period

The data is deleted as soon as it is no longer needed to fulfil the purpose for which it was collected. For data collected for the purpose of providing the Website, this is generally the case when the browsing session comes to an end. Is the provision of the data prescribed by law or necessary? The provision of the aforementioned personal data is neither a statutory nor contractual requirement. However, without an IP address, we cannot guarantee access to the services or functions provided by our Website. Individual services may also be unavailable or restricted. For this reason, it is not possible to object to providing this information.

3. Cookie

Nature and purpose of the processing

Like many other websites, we use cookies. Cookies are small text files that are saved to your device (e.g. laptop, tablet or smartphone) whenever you visit our Website. They provide us with certain data, such as your IP address and details of the browser and operating system you are using. Cookies cannot be used to start programs or transfer viruses to a computer. We use the information stored in cookies to make it easier for you to navigate our Website and to ensure that our web pages are displayed correctly. We never transfer the data we collect to third parties and we never link it to your personal data without your consent. It is, of course, generally possible for you to view our Website without the use of cookies. In most cases, internet browsers are set up to accept cookies. Broadly speaking, however, you can disable the use of cookies in your browser settings at any time. Please consult your internet browser’s help section to find out how to change these settings. Please note that some of the features on our Website may not work if you disable cookies.

Storage period and the cookies used

If you allow the use of cookies through your browser settings or by providing your consent, the following cookies may be used on our Website:

  • CookieConsent (1 year)
  • _ga (2 years)
  • _gat (1 day)
  • _gid (1 day)
  • ads/ga-audiences (session)

If these cookies (also) affect any of your personal data, we will inform you of this below. You can use your browser settings to delete individual cookies or all the cookies stored on your device. Your browser settings also provide information and instructions on how to delete these cookies or prevent them from being stored to begin with. Depending on which browser you use, you can find the information you need by clicking on one of the following links:

  • Mozilla Firefox:
  • Internet Explorer:
  • Google Chrome:
  • Opera:
  • Safari:

4. Contact form

Nature and purpose of the processing

The information you enter is processed for the purpose of communicating with you on a one-to-one basis. This requires you to provide us with a valid email address and your name. This information enables us to work out who sent us the message and to reply to it. The submission of additional data is optional.

Legal basis

The data you enter into the contact form is processed on the basis of a legitimate interest (Art. 6, Para. 1 (f) GDPR). By providing a contact form, we want to give you a simple way of getting in touch with us. We store the information you enter into the form for the purposes of processing your enquiry and answering any follow-up questions. If you contact us to request a quote, the data you enter into the contact form is processed for the purpose of taking steps prior to entering into a contract (Art. 6, Para. 1 (b) GDPR).


The recipients of the data may include data processors.

Storage period

The data is deleted no later than six months after we have processed your enquiry. If our contact with you results in the development of a contractual relationship, we will be subject to the statutory retention periods laid down in the German Commercial Code (HGB) and will delete your data once these periods have expired. Is the provision of the data prescribed by law or necessary? You provide your personal data voluntarily. However, we can only process your enquiry if you provide us with your name, email address and your reason for contacting us.

5. Use of google analytics

Nature and purpose of the processing

This Website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). Google Analytics uses cookies, which are text files that are saved to your computer and analyse your use of the Website. The information produced by the cookies about your use of this Website is usually transmitted to a Google server in the USA and saved there. However, since IP anonymisation is activated on this Website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the European Economic Area before being transmitted. The complete IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. Google will use this information on behalf of the operator of this Website to assess your use of our Website, to compile reports on website activities and to provide the website operator with additional services related to the use of the Website and the internet. The IP address transmitted from your browser using Google Analytics will not be merged with other Google data. The data is processed for the purposes of evaluating how our Website is used and compiling reports about website activity. The aim is to use this information about how the Website and internet are used to provide additional related services.

Legal basis

The data is processed on the basis of the user’s consent (Art. 6, Para. 1 (a) GDPR).


The recipient of the data is Google as the data processor. We have concluded an appropriate data processing contract with Google.

Storage period

The data will be deleted as soon as we no longer require it for our recordkeeping purposes.

Transfer to third countries

Google processes your data in the USA and has signed up to the EU-U.S. Privacy Shield HTTPS://WWW.PRIVACYSHIELD.GOV/EU-US-FRAMEWORK. Is the provision of the data prescribed by law or necessary? You provide your personal data voluntarily, purely on the basis of your consent. Preventing the data from being accessed may limit the functionality of this Website.

Withdrawal of consent

You can prevent cookies from being saved by changing the appropriate setting in your browser. Please note doing this may mean that you cannot make full use of all functions on this Website. You can also prevent Google from collecting and processing the data generated by the cookie about your use of the Website (including your IP address) by downloading and installing the browser plugin available at the following link: GOOGLE ANALYTICS OPT-OUT BROWSER ADD-ON. In addition to or instead of installing the browser add-on, you can prevent Google Analytics from tracking how you use our Website by clicking on this link. This installs an opt-out cookie on your device. Provided that this cookie remains installed on your browser, this will prevent Google Analytics from collecting information on our Website and in this browser in the future.


The Google Analytics tracking tool is used to evaluate the behaviour of visitors to this Website and to analyse their interests. This involves us creating a pseudonymous user profile.

6. SSL Encryption

To keep your data secure as it is being transmitted, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

7. Our data processors

The operator of this Website has commissioned the following organisations, companies and individuals to process data on its behalf: KREAVIS Werbeagentur

8. Changes to our privacy policy

We reserve the right to make changes to this privacy policy so that it always meets the latest legal requirements or so that it reflects changes to our services, e.g. the introduction of new services. The new privacy policy will apply the next time you visit our Website.

9. Questions for our data protection officer

If you have any questions about data protection, please send us an email or contact our company’s data protection officer directly: